Privacy Notice

Last Updated: September 28, 2026

Respecting, and protecting, the privacy of the viewers of our website (“Guests”) is very important to Kienstra Ready Mix and its affiliated companies (“Kienstra,” “we,” “our,” or “us”). Guests can generally browse our websites without submitting their names or email addresses. Technical information, such as IP addresses, device information, and website interactions, may still be collected automatically as described in this notice. This Privacy Notice explains how we collect, use, share, and protect personal information when you access or use Kienstra websites that link to this notice and their related online services (collectively, the “Services”). This Privacy Notice is incorporated by reference into, and forms part of, our Terms and Conditions (the "Terms").

How This Notice Works With Other Privacy Disclosures

We provide multiple coordinated privacy disclosures so you can easily find information relevant to how your data is handled:

  • Privacy Notice (this document): Explains our core personal information practices.

  • Cookies & Tracking Technologies Notice: Describes cookies, analytics, third-party content, and related controls.

  • Your Privacy Choices: Explains the privacy rights available to you and how to exercise them, including opting out of certain data uses or disclosures.

Each of these documents is incorporated by reference into our Terms and should be read together.

What information does this Privacy Notice cover?

This Privacy Notice applies to personal information collected through the Services. "Personal information," also referred to here as "personally identifiable information," means information that identifies, relates to, or can reasonably be linked to an individual, such as a name, postal address, email address, telephone number, IP address, or device identifier. This Privacy Notice is subject to all applicable laws.

We collect personal information in a variety of ways depending on how you interact with us. The categories of personal information we may collect include:

  • Identifiers – such as name, mailing address, email address, telephone number and similar identifiers.

  • Inquiry Information – such as quote requests, project details, and information provided through contact forms.

  • Internet or Network Activity – such as interactions with our Services, IP address, device identifiers, approximate location, and information collected through cookies and similar technologies.

  • Inferences – drawn from other information to understand preferences, interests, site usage, or fraud risk.

Sources of Personal Information

We collect personal information:

  • Directly from you (for example, when you submit an inquiry, request a quote, or contact customer service);

  • Automatically through your interactions with our Services (for example, via cookies, pixels, and analytics tools); and

  • From third parties such as service providers or other sources described in this notice, as permitted by law.

We may also use aggregated or de-identified information that does not reasonably identify you for any lawful purpose. For more information about cookies and similar technologies, see our Cookies & Tracking Technologies Notice.

How We Use Personal Information

We use personal information for business and commercial purposes, including to:

  • Respond to quote requests and deliver Services;

  • Provide customer support and respond to inquiries;

  • Personalize experiences, recommendations and content;

  • Send communications about inquiries and quote requests and, where permitted by law, marketing communications;

  • Conduct analytics, research, testing and service improvements;

  • Detect, prevent, and investigate fraud, security incidents and misuse;

  • Enforce our Terms and other agreements; and

Comply with legal obligations and protect the rights, property, and safety of Kienstra, our customers and others.

Cookies, Tracking Technologies, and Advertising

We use necessary cookies and similar technologies to operate and secure our Services. With your permission, Preferences cookies remember your choices and Statistics enables Google Analytics and website analytics. Kienstra advertising and remarketing tags are disabled. Optional Google Maps and YouTube content remains controlled by Marketing consent; these providers may collect information for their own purposes when their content loads. Depending on the circumstances, those disclosures may be considered "sale" or "sharing" under applicable privacy laws.

On the first screen, clicking OK enables Preferences, Statistics (including Google Analytics), and Marketing for optional Google Maps and YouTube content, unless your browser sends Global Privacy Control (GPC). Closing the banner with X continues with necessary cookies only. Ignoring the banner or continuing to browse does not grant consent. Select Manage choices to open the Details tab, adjust optional categories, and click Save choices to apply your selections. Opening settings alone does not grant consent. You can withdraw permission at any time through Cookie Preferences by switching off the relevant categories and saving. Previously saved choices apply on later visits until you change them or consent expires.

Detailed information about these technologies and how you can control or limit their use (including Global Privacy Control signals) is provided in our Cookies & Tracking Technologies Notice. You can manage your preferences for cookies and similar technologies at any time through Cookie Preferences. Your preferences are applied at the browser and device level and may need to be set separately across different browsers or devices. Please note that your preferences do not affect data collection or use that is necessary to operate our Services, maintain security, comply with legal obligations, or as otherwise permitted by law.

How We Share Personal Information

We do not sell personal information for money. We may share personal information with:

  • Service Providers that perform services on our behalf, such as analytics, hosting, marketing assistance, customer support and fraud prevention;

  • Affiliates for internal business and operational purposes;

  • Advertising and analytics partners that collect information through cookies or similar technologies, which may constitute “sale” or “sharing” under applicable law;

  • Business partners or promotional partners, where permitted by law or with your consent;

  • Legal or regulatory authorities when required to comply with law or protect rights and safety; and

  • Successors or acquirers in connection with a corporate transaction.

We may also share aggregated or de-identified information that does not reasonably identify you. Certain sharing activities involving cookies and similar technologies may be subject to your preferences and opt-out rights, as described in our Cookies & Tracking Technologies Notice and Your Privacy Choices page.

Your Privacy Rights

Depending on where you live, you may have rights under applicable U.S. state privacy laws, including the right to:

  • Know what personal information we collect and share;

  • Access or receive a copy of your personal information;

  • Correct inaccurate personal information;

  • Request deletion of personal information, subject to legal exceptions;

  • Opt out of the sale or sharing of personal information for targeted advertising; and

  • Not be discriminated against for exercising your privacy rights.

Instructions for exercising these rights are provided in Your Privacy Choices.


Service Providers and Contractors

We may use service providers and contractors to perform services on our behalf, including website hosting, analytics services, marketing services, and customer support. These providers are contractually required to use personal information only to provide services for Kienstra and not for their own independent purposes.

Data Security

We use administrative, technical, and physical safeguards designed to protect personal information. These include access controls, encryption, monitoring, and secure storage practices. No system is completely secure.

Data Retention

We retain personal information only as long as reasonably necessary to fulfill the purposes described in this Privacy Notice, comply with legal obligations, and resolve disputes and enforce agreements. Personal information is not retained indefinitely and is subject to our internal retention and deletion practices.

What Personally Identifiable Information of Children Under 13 Years of Age is Collected?

Kienstra does not knowingly collect information from children under the age of 13. If You are under 13, please DO NOT submit any personally identifiable information (as defined above) on or to this Site.

Do you sell or trade guest names and addresses?

We do not sell, rent or trade personal information about any of our Guests. We occasionally provide personal information to our affiliated companies. Your information being kept private is very important to us, and your personally identifiable information will not be used without your express permission.

How to Opt-Out of Emails From Us?

We ask that you tell us when you do not wish to receive e-mails from us. We will only send e-mails for customer service purposes and to those Guests who have indicated that they wish to receive other types of e-mails from us. If at any time you wish to stop receiving e-mails from us, you can always remove your name from our mailing list by using the unsubscribe link at the bottom of the email you wish to stop receiving.

How can you ask questions, or send us comments, about this Privacy Notice?

If you have questions or wish to send us comments about this Privacy Notice, please email clenz@kienstraconcrete.com or use the contact details below.

How will you know if we amend this Privacy Notice?

We may update this Privacy Notice from time to time. The Last Updated date indicates when it was most recently revised. If we make material changes, we will provide additional notice as required by law. Your continued use of our Services after an update means you accept the revised Privacy Notice.

Contact Us

If you have questions or concerns about this Privacy Notice or our privacy practices, wish to report a security incident, wish to opt-out of any data collection referenced herein or to enforce your privacy rights, you may contact us at:

Email: clenz@kienstraconcrete.com

Phone: 314-262-1496

Mail: Kienstra Ready Mix, Attn: Privacy Office, 755 S. New Ballas Suite 150 St. Louis, MO. 63141.

By using our Services, you acknowledge this Privacy Notice and agree to our Terms. Acknowledging this notice does not itself constitute consent to optional cookies or tracking technologies; those choices are managed through Cookie Preferences.